Friday, September 28, 2007

New iPod... Not yet

I was looking forward in getting the new iPod Classic. I am going for a trip and the idea of carrying enough loads of music and movies would enhance my trip's experience. And most of all, I thought I could upload photos from digital camera so I won't need carrying laptop everywhere.
But no. Luckily I did some research before I click the 'Add To Cart' button and apparently iPod Camera Connector does NOT work with new iPods. I was checking Australian store and they said it worked.
I checked US site and below was on the site:



And this is what was in Australian store:



This is contradicting with the feedback that it was not the case.

Apparently Apple updated the site on 14 September, but did not replicate that update in Australian store - I don't know about other countries. This is misleading and potentially creates dissatisfaction to customer who did not spend extra effort researching. Normal people would assume that the existing accessories should work. And I did not see visible communication from Apple on these changes.

I am holding back my desire to get iPod Classic just because of this.

And I could not imagine how this impacted the current iPod users who already invested significant amount of dollars on accessories and now became useless if they wanted to upgrade to new iPod. I think Apple should find a solution or otherwise we need to hack the iPods.